Privacy Policy – Fabrizo

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Name
• Email address
• Phone number
• Company or business information (if provided)
• Profile details you choose to share

1.2 Usage and Device Information

• Device information (model, OS version, unique identifiers where required)
• IP address
• Log data and diagnostic information
• In-app usage data (screens viewed, actions taken, performance data)

1.3 Communications

Information you provide when you contact us (support requests, feedback, etc.)

1.4 Optional Permissions (if used by the App)

Depending on how you use the App, we may request access to:

• Camera (for capturing photos/documents)
• Photos / media (for uploading images/documents)
• Push notifications (to send important updates related to the service)

These permissions are only used to provide specific features and can be managed in your device settings.

2. How We Use Your Information

We use the collected information for the following purposes:

• To create and manage your account
• To authenticate and securely log you into the App
• To provide, operate, and maintain App features and services
• To process and respond to your requests and support inquiries
• To personalize your experience in the App
• To monitor and analyze usage and performance to improve the App
• To maintain the security and integrity of our systems
• To comply with legal obligations, where applicable

3. Legal Basis for Processing (If Applicable – e.g. EU/EEA Users)

Where required by law, we process your personal information based on:

• Your consent
• The necessity to perform a contract (providing the App and services)
• Our legitimate interests in operating, improving, and securing our App
• Compliance with legal obligations

4. Data Sharing and Third Parties

We do not sell or rent your personal information.

We may share your information only with:

• Service providers that help us operate the App (e.g., cloud hosting, analytics, authentication, crash reporting). These providers only process data on our behalf and under confidentiality obligations.
• Analytics providers (e.g., Firebase Analytics or similar) to understand usage and improve the App.
• Legal and regulatory authorities, if required to comply with applicable laws, regulations, legal processes, or enforceable government requests.

We do not share your data with third parties for their own marketing or advertising purposes.

5. Data Storage and Security

We store data on secure servers and use industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with services, comply with our legal obligations, resolve disputes, and enforce our agreements.

If you request deletion of your account, we will delete or anonymize your personal information, unless we are required to retain certain data by law.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict certain types of processing
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at: info@fabrizob2b.com

We may need to verify your identity before responding to certain requests.

8. Children's Privacy

Our App is not intended for children under the age of 13 (or a higher age as required by local law), and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us at info@fabrizob2b.com so that we can delete the information.

9. International Transfers

Your information may be transferred to and processed on servers located outside of your country of residence. By using the App, you consent to the transfer of your information to countries that may have different data protection laws than your own.

We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App and/or on our website with an updated "Last updated" date.

Your continued use of the App after changes are posted constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy, or if you would like to make a request regarding your personal data, please contact us at: info@fabrizob2b.com